Das Software Usability Research Laboratory hat eine interessante Studie zur Auswirkung der Schriftart auf die E‑Mail-Kommunikation durchgeführt:
This study investigated the effect that a font has on the reader’s perception of an email. Based on a previous study by Shaikh, Chaparro, and Fox (2006), a sample email message was presented in three fonts (Calibri, Comic Sans, and Gigi). The three chosen fonts represented a high, medium, and low level of congruency for email messages. The least congruent typeface (Gigi) resulted in different perceptions of the email document and its author. However, no significant differences were found between the moderately and highly congruent fonts.
Usability News: The Effect of Typeface on the Perception of Email